Swimming Pools Thailand Ltd

“The latest company to hit the world wide scams headlines is “Swimming Pools Thailand ltd”. A swimming pool installation company in Thailand. They are claimed to be an absolute a nightmare to deal with and the owner is a guy from the UK who calls himself Chris Smith …. however you will also talk to another “English guy” that supposedly works there called “Robert. These two people talk exactly the same with the same comments repeated over and over again during any conversation on the phone.

They both have the same voice and always claim “they are the best / biggest swimming pool company in Thailand to deal with”. Chris Smith claims he is the owner or CEO and Robert is supposedly the installation engineer…

They are believed to be the same person.

Another name that he replies to emails under is Nattaya who is supposed to the Thai CEO but it seems that Mr Chris Smith of swimming pools Thailand is also this same person as it is clear from the emails and the phrases he uses. 

Chris Smith (probably not his real name)  is obviously pretending to be several different people all working for swimming pools Thailand. Several people have now claimed to have had a very bitter experience with this company – Swimming Pools Thailand.

 Although Mr Smith speaks Thai and English it is claimed in the way he rants and repeats himself in his emails and how very abrupt his attitude is on the phone that he has some very serious mental health issues. It has come to the point now that customers do not want to deal with him on the phone or by by email ever again… 

Another very nasty trick he pulls is to raise the call out fee to a ridiculously high amount after he has installed a pool system. Then he says it will take up to 10 days to come out on any emergency..  This is after telling customers they have all the guarantees and “how they will not get a better service anywhere in Thailand” !!!  So the guarantees are basically worthless as to pay the grossly inflated  call out fee would be totally pointless when other companies only charge a minimal call out fee. But how can you call another company that did not install the equipment..  In Thailand they are simply not interested and so it seems neither is Chris Smith, Robert, Nattaya and whoever else he pretend to be. 

Be Aware of  – Swimming Pools Thailand – Chris Smith 

 

 

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2 thoughts on “Swimming Pools Thailand Ltd

  1. Swimming Pools Thailand can happily provide full documentary evidence and Internet forensics that the claims are wholly false and are the result of a collaboration between the Carlo Mark, assumed owner of the tiny resort, Coconut Palms, Kantharawichai, and the [website removed] company who constructed this ill conceived pool which swimming Pools Thailand in ‘near by’ Nong Bua Lamphu province rwere equired to repair. The first visit to assess the issues with the pools was carried out by a servuce team headed by Robert Gough, and the second visit, expressly to avoid any misunderstanings and problems with payment, was accompanied by Chris Smith.

    Swimming Pools Thailand a large and serious swimming pool company that provides excellent service at correct prices, and in record time even for customers who are located over 200 Km from our head Office. Swimming Pools Thailand can provide esteemed references for its work, including on property of the Thai Royal family. Anyone who would like to see copies of the correspondence between Carlo Mark and our company, as well as the intervention reports for the work on his proiperty and the prices charged is welcome to contact us.

    having seen the resort, it is hardly a venue that can be recommended, and is overpriced compared with reasonable comparable accommodation. Most of the time it appears not to open and/or still under construction.

  2. How pathetic… Why would i post this if the claims are false! I have Paypal evidence and also all the correspondence emails if anyone wants to know more about Swimming Pools Thailand Ltd. I was overcharged (admitted by the Swimming pools Thailand accounts dept) but not a single apology from Chris Smith…. no he just rants on and on… He gave me no choice after emailing him twice to get the money back so I had to make a credit card claim via Paypal. The issue CHRIS SMITH is the way you talk to people and then lying to us that you were making a service visit, only to steal back the chemicals we paid for because you HAD to give us a refund on your own error on the initial invoice. Your behavior and the condescending way you talk to people is unacceptable and we will never use your company “swimming pools Thailand” again. People only need to read the comment above (in his own words) how he runs down our resort and saying it is overpriced (700 Baht / £15 a night really !) Same nightly cost as everywhere else but we have many 5 star reviews on Agoda, Booking.com, Trip Advisor and Holiday Check, many repeat clients and a swimming pool that NO other resort has in the whole area.

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